020 7236 0013
Terms and Conditions
Refunds
Refunds are only available for medical conditions upon receipt of a valid medical certificate. All requests must be in writing or via e-mail to hello@tancitylondon.co.uk.
Transfer of minutes and sessions
The transfer of minutes or sessions between stores and customers is not permitted. All minutes must be used at the store at which they were purchased.
Client lotion storage
Please note that the customer lotion storage facility is provided as a gesture of goodwill and we regret that we cannot be held responsible for any losses whatsoever.
Damage/loss of client property
Please note that The Tanning Shop cannot accept any responsibility whatsoever for any loss or damage to clients property whilst on the premises.
Changes to personal circumstances
Clients are required to inform the Tanning Shop immediately of any change in circumstances that affect their eligibility to use UV or Spray Tanning equipment.
Changes to clients accounts
Please note that any changes to clients accounts must be made via letter or email to : hello@tancitylondon.co.uk.
Expiration of minutes and sessions
Please note that all minutes and sessions are valid for 12 months from the date of purchase unless otherwise stated, for example promotional offers.